Solutions
In the current fast-changing retail environment, you need to be agile, capable to scale fast and able to react in real time to customer feedbacks, unexpected situations or unique opportunities. Data orchestration and process automation along your entire last-mile allow you to do all the above, and more.
from order capturing, picking, packing validation, AWB generation and goods replenishment, to order return
seamless data collection, processing and orchestration allow for process automation and increased productivity
no more manual data input, transcripts, pen & paper reports or follow-up phone calls; no more rework
with real time information on delivery status, performance, quality, cash-returns and customer perception
Increase agility and speed with systems integration and process automation
Eliminate time wasted with manual data input, error checking, re-work or spreadsheet reports
Reduce your HR costs, with outsourced resources in fulfillment, distribution and delivery being integrated with your own teams and acting as one
Stay ahead of the market evolutions and customer requests with real-time information, historical data aggregation and predictive analysis
Improve your resource allocation and shift teams from mundane tasks such as data input, validation, reporting and control to more strategic activities such as process design, optimization scripting and data analysis
Accelerate your implementation velocity, using our ready-made integrations with tech providers, eCommerce platforms or carriers
Integrate once with Postis, then just activate all carriers you need with one click
Enhance your last-mile performance and quality with best performers from our carrier catalogue or choose new ones, which we integrate for you, for free
Improve your stock rotation and availability with physical store used as local fulfillment centers
Implement a first-time right approach with end-to-end systems integration, automated processes, full visibility and predictability along your entire value-chain
Enhance your own fleet and drivers’ management with automated order dispatch and control, by using Postis Delivery Mobile App
Automate and provide a uniform experience to your Estimated Time of Arrival, Information on Delivery or Proof of Delivery, regardless the carrier you use
Simplify the way you collect your customers’ options with Postis Delivery Widget embedded in your shopping cart
Integrate Postis CX Tracker with your CRM systems to react fast to negative customer feedbacks and benefit from valuable insights on their satisfaction
Use customer feedback, rating and NPS as criteria in your automated selection for best delivery option, and improve future performance
-10% to -25 delivery budget reduction starting the first month after implementation
-25% average reduction of call center calls for delivery details or complaints
first time right approach, -25% reduction of deliveries outside the promised deadline
-20% average reduction in refusals and returns on delivery
free feature updates and upgrades, no cost for new carrier integrations
+5 to +15% growth in operational efficiency (less errors, no re-work, no manual work in fulfillment, order processing, reporting and control)
