No matter the industry, Postis Platform helps you to accelerate your last-mile digital transformation and improve the way you deliver every day.
Your customers’ engagement does not end at the check-out, but it extends during delivery and post-delivery. Turn your last-mile processes into differentiating brand experiences with operational excellency, delivery customization, customer interaction and actionable feedback.
Find out more>
When you need to find the best balance between hundreds of product types, different customer expectations, expanding territorial coverage and variating carrier performance, data driven decisions and process automation come to help.
Postis Platform empowers your last-mile journey with state-of-the-art digital technologies and automates the selection of best delivery option.
Keep your logistics and delivery under control, regardless how complex your processes are and how fast your business grows. With Postis Platform, you have an integrated control tower over the entire value-chain, with real-time management of all your deliveries and powerful dashboards and data analytics to track performance by territory, period or carrier.
Find out more>
Postis Platform is the simplest way to get instant access to most of the local or international carriers, with one simple API integration. Regardless your range of product, destination, customer journey or logistics specificity, you’ll always find the best delivery option. And if you don't find your carrier option in our catalogue, we'll integrate it for you, free of charge, in a matter of days.
Find out more>
Postis Platform helps you to accelerate your last-mile digital transformation and improve the way you deliver every day: faster, simpler, always with the right cost. Find more how our solutions help you improve your business.
Start with your free demoYour customers’ engagement does not end at the check-out, but it extends during delivery and post-delivery. Turn your last-mile processes into differentiating brand experiences with operational excellency, delivery customization, customer interaction and actionable feedback.
Find out moreWhen you need to find the best balance between hundreds of product types, different customer expectations, expanding territorial coverage and variating carrier performance, data driven decisions and process automation come to help.
Postis Platform empowers your last-mile journey with state-of-the-art digital technologies and automates the selection of best delivery option.
Keep your logistics and delivery under control, regardless how complex your processes are and how fast your business grows. With Postis Platform, you have an integrated control tower over the entire value-chain, with real-time management of all your deliveries and powerful dashboards and data analytics to track performance by territory, period or carrier.
Find out morePostis Platform is the simplest way to get instant access to most of the local or international carriers, with one simple API integration. Regardless your range of product, destination, customer journey or logistics specificity, you’ll always find the best delivery option. And if you don't find your carrier option in our catalogue, we'll integrate it for you, free of charge, in a matter of days.
Find out more
Postis Platform bridges your e-commerce platform, marketplace, ERP or WMS with all significant delivery options, to seamlessly orchestrate data traffic in order to enable data driven decisions. This way, you automate the allocation of best delivery option and use valuable process and customer insights to improve your business.
Orders are automatically imported from all sales channels (eShops, marketplaces, physical stores)
Data about product (type, model, size, color aso)
Data about additional services needed (insurance, handymen, installation aso)
Data on customer’s option for delivery place (address, locker, physical store)
Data on customer’s option for delivery time (express, standard, planned)
Stock replenishment rules
Stock availability analysis
Closest fulfillment center (warehouse, physical store, supplier stock)
Automated delivery data aggregation, analysis, benchmarking
Data about product (weight, size, packaging type, number of parcels)
Data about place of pickup and place of delivery
Data about time of delivery (date, hour, promised SLA)
Data about carrier options (capabilities, contractual terms, previous performance in delivery area, previous customer rating)
Options ranking against multi-criteria selection scripts, continuously optimized by machine learning algorithms
Automated selection of best delivery option
AWB generation and push to fulfillment center, with automated printing, single or batch
Carrier notification for pickup
Real time status collection from carriers or own fleet via Postis Track & Trace App
Continuous information on delivery notifications to customer via SMS or e-mail
Tracking notifications and out-of-SLA alerts to retailers
Link to feedback form delivered via SMS or e-mail
Customer rating, feedback and NPS
Customer input is aggregated in platform’s dashboards
Carrier rating is used for future automated delivery analysis and benchmarking
Automated proof of delivery is generated in platform
Cash collection and cash back
Returnable packaging
Refused and returned parcels
Sent to service
Goodbye errors and rework, farewell messy reports, hello time saved for development and your customer
Data driven decisions, machine learning optimization, process automation to get the best option, every time
Higher speed and improved flexibility to seize every opportunity and grow your business faster than competition
Meet your customers expectations with seamless processes, go beyond and create memorable experiences
“In the first 3 years of partnership with Postis, more than EUR 600,000 were saved from our delivery budget, achieving at the same time a 25% customer satisfaction improvement, a 20% process efficiency improvement across the entire order to delivery journey and a significant diversification in delivery options.”
“In e-commerce, it is not about buying books, perfumes, household goods or anything else. It is all about customer’s journey. This is our most important concern and we focus on offering each client a special experience from the moment he or she accesses our website to delivery. Choosing the right delivery solution for each customer is a challenging process until you find the appropriate partner. With Postis, we achieved better control on several processes in our delivery chain and, accordingly, a better customer satisfaction.”
“cora.ro online platform integrates more than 40,000 products. Given the changing market context and customer behaviors, we aim to increase the number of people that will be able to buy from us, we grow our territorial reach and we accelerate our operations transformation. With partners like Postis, all these become possible and easier to achieve.”
"We believe it is exactly the free spirit and focus on growing and winning together as a team, that made Noriel THE PLACE to go to when looking for the best of the best toys and games. We plan to continue building, with even more courage. We believe there is no such thing as dreaming too big and our main plan for the future is to inspire children to think the same. And partners like Postis help us implement this vision and keep our promise every time. In this way, it’s great playing, it’s great growing!”
“Our service is customer centric, making every process or interaction simple, fast, effective. And, with Postis, we have the best partners on our side to allow us to take our "best quality for the right price" approach everywhere in Europe.”
“We chose Postis because they have the most complex solution for distribution and delivery management optimization. For us, it was important to improve cost-efficiency and process management. But it was crucial to simplify the customer journey with new technologies, build new experiences for our customers, and set a solid ground for future development. The Postis platform allows us to do all this, with full control and agile deployment.”
“When it is read, a book becomes a personal experience. We offer unique stories, special feelings, imaginary travels, this is the business of Nemira. And everything we do is built around this personal experience of readers with books.We started our partnership with Postis to implement this vision right into our customers' online journey to order and receive books. Postis Platform integrates seamlessly with our core systems and our delivery partners and make journeys simpler, faster, friendlier with us and, most of all, with our readers."
“We have been and we will always be an active part of the society and we will always bring something new to make life better. We used returns management processes as an enabler for reusable packaging for our books. We are confident that our public is ready for a shift of paradigm and together with partners like Postis, we will set new standards for the entire e-commerce community”.
Postis Platform transforms legacy logistics and delivery processes and turn them into strategic contributors to your business objectives. In 3 years since launch, our technologies provided considerable results.
2.3 Million EUR saved directly from delivery budgets
185,000 less refused parcels, generating hefty indirect savings
More than 1 Million manhours saved in fulfillment, delivery, process management, analysis and reporting
Doubled NPS average score
2.4 Million KM saved from parcel deliveries, saving the planet one kilometer at a time with smaller waste gases and CO2 footprint, less used tires, less clutter in the road and more.
Together with our customers and partners that form the Postis Community, we generate new industry best practices to push the entire sector, one delivery at a time. Browse Postis Academia to learn from their experiences and check every week the Postis News for valuable information for your supply-chain and delivery.
