FamShop is one of the most complex e-commerce infrastructure solution developed in Romania, which provides to retailers all necessary tools for improved digital sales journeys.

Started in 2016, the FamShop platform includes a webshop customization engine, integrated with ERP systems, marketplaces, courier platforms. Built-in features enable for automated product catalogue management (stock synchronization, real-time price updates), optimized document flows (invoices, AWB, warranty certificates) and enhanced customer relations (SMS and e-mail notification centers).

More, innovative modules have been added to the solution to increase efficiencies and create superior purchasing experiences. The Mobile App integrated with online stores enables retailers to expand their sales territory anywhere in the world, at the fingertip of their customers. The Shop by Voice module makes the digital journey even more user friendly. Furthermore, the Competition and Price Monitoring and Auto-Pricing module allows for quick responses to the most dynamic market conditions.

In order to facilitate the technological advancement and simplify business model transformation for retailers and e-commerce actors, Postis and FamShop decided to partner and integrate their platforms and create an all-in, streamlined, simple to use solution.

Postis adds to the FamShop e-commerce platform its integrated tools for logistics, distribution and delivery process optimization and automation. In this way, retailers that use FamShop to build and operate their e-commerce operations benefit from the latest technologies across their entire value chain and automate end-to-end processes.

One important addition to the solution is the Postis Widget. With a simple API integration within the online shop, it allows retailers to give to their customers extended delivery options available with Postis Platform: anytime (express, same day, next day, planned), anywhere (at home, in the office, in a selected store, in a drop-box from a partnering network), anyhow (online payment, cash on delivery, card on delivery), with added-services (large crate, heavy parcels, refrigerated, insurance aso).

We found in Postis a business vision that we share: supporting retailers to improve their operations and automate processes with the help of digital technologies. Their expertise in logistics, distribution and delivery management is fully compatible with our online shops and e-commerce integration platform. Now we can provide to our customers a complete solution that covers not only the sales and customer relationship, but also everything that happens behind the scene, from document management, fulfillment process automation or efficient distribution, to delivery enhancement, returns management and continuous process optimization based on customer feedback. Our platforms are both extremely versatile and ready for seamless integrations, this is why the unified solution was tested and ready to deploy in just 12 hours after we finalized our partnership agreement. Our innovative technologies, integrated, will make the life of retailers easier, here in Romania or abroad”.

Florin Măcău, Owner FamShop

Retailers that use the integrated FamShop-Postis solution have countless benefits:

  • Integrated IT infrastructure for digital sales: customized online shops, mobile apps for customers, access to any e-commerce platform, ERP integration, access to any courier, transporter, delivery solution or drop-box network
  • Automated, optimized processes for e-commerce, from stock management, customer engagement, order capturing, to fulfillment, best delivery option selection, information on delivery, returns and document management
  • Seamless data management across systems, with zero manual processing
  • Full visibility, predictability and control across the entire value-chain and advanced analytics dashboards on their sales and delivery performance
  • Possibility to scale the business fast, error-free and without hassle, in Romania or anywhere in the world

The Postis Community grows continuously, with new customers and partners joining our open eco-system every day. We believe in the power of many, this is why we work closely with each of our business friends, we learn from each other and put together the best that everyone of us can offer. In this way, we support the entire retail, logistics and transportation sectors to evolve and grow. The partnership with FamShop is a great example that open, innovative technologies can integrate and work together seamlessly, laying a solid foundation for growth to any retailer that wants to enhance its operations and thrive in the long run.”

Mircea Stan, CEO Postis

The integrated solution for e-commerce, distribution and delivery is ready to be used and available to any retailer, big or small, from Romania or international, which chooses FamShop to build their online store and integrate their digital operations with e-commerce platforms such as Magento, Magento2, Prestashop, WooCommerce, Opencart, Shopify, osCommerce, CS Cart, BigCommerce, Amazon, Miinto, Walmart, Fnac, Allegro, ePRICE, Bol, Spartoo, otto, eBay, ASOS, eMAG, CelRo, Okazii, Elefant, Real, MerchantPro.

For more information on the FamShop e-commerce solutions, visit their website here.